Hi,
Just spoke with David on the phone who suggested I submit a support ticket.
Due to a misunderstanding we purchased a CD/DVD Printer when we meant to buy a CD/DVD burner and printer.
We would like to return the product and get a burner and printer instead and pay the difference.
Ben
Hi Ben,
No problem! I'll send you an RMA request form (following this message) - please fill out the details and I can authorise your product for return.
Kind Regards,
David
David - 2008-06-25 15:49:35
RMA REQ SENT
David - 2008-06-25 17:46:39
AUTHORISATION SENT
Jen Holden - 2008-07-04 17:48:23
Hi Ben
Just confirming we've taken the payment and shipped out your publisher for delivery on monday. Please note this ticket is now closed!
Kind regards,
Jen Holden
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