Hi,
Are you looking to return the printer for credit, or would you like to upgrade to an alternative unit? I'd be happy to help you find a printer that will meet your needs should you wish.
I will send you an RMA Request now, please complete this form and I'll authorise the Uprint for return.
Kind Regards,
[edited]

RMA REQ SENT

Hi Christine,
I will re-send you the RMA Request form now. Please complete all the details it asks for. Once I receive this back I will issue you with an RMA number and authorise the products return.

Kind Regards,
[edited]

No RMA Request form. Please send.

Thanks.

Hi,
I will send it again for you. Please ensure you check your junk mail folder, as sometimes the e-mail can be mis-identified as spam.
If you still do not get the unit, let me know and I'll manually raise an RMA number for you.
Kind Regards,
[edited]

[edited], still not received.

Can you prepare one manually and email please. Thanks Christine

AUTHORISATION SENT

Good morning

I hope you will received the printer back and are able to refund accordingly. Perhaps you will kindly advise.

Kind regards

Christine

Can you please confirm receipt of the printer and refund. Thank you.

Hi
We have recieved the printer back, but it has not yet been refunded as it hasn't been processed yet.
Kind regards,
[edited]

Hi, Any developments on the refund please?

I do not wish to become a nuisance, but on the other hand you have had the returned printer in your possession for one week. Please advise by return that the refund has been put in place.

Thank you. [edited]

Hi Christine
I have now processed a refund back onto your card for the printer. Please note I cannot refund you for the blue ink as it was opened and therefore we cannot sell it.
Please note this ticket will now be closed.
Kind regards,
[edited]

Thank you.