I consulted Shayne Thair-White as instructed. We went throough the problems that I have been experiencing with my Signature Z1 and he believes that the unit has died. I therefore would like to have it replaced.
Hi Tracey,Please can you complete an RMA Form that follows this email. Apologies for the delay. Steve
Steve - 2007-09-25 09:53:31
Hi Tracey, Could I have the serial number from underneath the unit please. Steve
Customer - 2007-11-01 10:17:03
could you please confirm that you have received the faulty unit and let me know what is happening, thanks Tracy
Jen Holden - 2007-11-02 10:04:21
Hi Tracy
A unit has been sent out yesterday, so you should receive it today.
Please note this ticket will now be Closed - if you need anything else please open a new ticket or email sales@cd-writer.com.
Kind regards,
Jen Holden