Hi
I purchased a compatable ribbon for our cd printer 9Compatable Z1 Black ink [MPN: COMPZ1BLK]) I was unsure if they were not printing properly or if it was our printer so I bought the actual Signature z1 product (Signature Z1 Ribbon black 160 prints [MPN: 56130]) and it turns out the first ribbons that I bought were at fault. Please can I return these, I don\\\'t mind getting a credit note as we will purchase more in the future.
Kind regards
Paul Green
Hi Paul,
Please fill in an RMA form that will follow this post shortly and I will authorise return for you. Credit note will be issued once fault is confirmed at our end.
Kind Regards, [edited]
Tom Bartoszcze - 2009-10-02 14:33:10
RMA REQ SENT
Tom Bartoszcze - 2009-10-02 15:09:50
Hi Paul,
Can you please let me know invoiuce number under which you purchased the compatible ribbon you would like to return?
Kind regards,
[edited]
Customer - 2009-10-02 15:14:18
Hi [edited]
The invoice number for this purchase is:
N15626
Do I return them to the sales address?
Thanks
Paul
Tom Bartoszcze - 2009-10-02 15:17:34
Hi Paul,
Please send the ribbon to address provided on the authorisation that has just been sent to you.
Kind Regards,
[edited]
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