I would like to return the products ordered #N9517, as they do not work and im not going to call a 25p per min phone number for help. I have emailed them 3 days ago and no reply. Shall I send back to Unit 15, SE10 9QF?
Hi Bill,
Please fill in RMA form that will follow this email and I will authorise return for you. Can you please also let me know if you would like a refund or a credit?
Thank you in advance,
Tom
Tom Bartoszcze - 2008-10-20 16:13:36
RMA form sent
Tom Bartoszcze - 2008-10-21 09:24:52
Hi Bill,
Authorisation form has been sent to you. Can you please let me know if you require refund or credit?
Kind Regards
Tom
Jen Holden - 2008-10-31 17:40:30
Hi Bill
Please provide a full description of the problems you had - thanks.
Kind regards
Jen Holden
Customer - 2008-10-31 19:14:32
The cam did not have wireless or was not working, I run a 10 year old computer repair company and yet would not work. Please refund ASAP.
Tom Bartoszcze - 2008-11-05 12:16:56
hi Bill,
Can you please let me know the password and the login to the camera you have returned? I was asked to test it, but can't log in as I do not have valid login details.
Thank you in advance
Tom
Jen Holden - 2008-11-06 17:55:24
Hi
I have now refunded you for the returned unit - please note this ticket will now be closed, thanks.
Kind regards,
Jen Holden