Hi Lisa,
What appears to be the problem with the print?
I will send you an RMA request form (following this E-mail). Please complete it and I'll authorise your unit for return.
Kind Regards,
David
David - 2008-07-07 11:04:27
RMA REQ SENT
David - 2008-07-08 13:32:18
Hi Lisa,
Before I authorise the unit for return I may be able to help you resolve the print issue.
Is the printed image distorted with lines through the text, or is the printing finish just not want you expected?
Kind Regards,
David
Customer - 2008-07-08 14:04:15
Hi, the finish was not as we had expected.
Thanks.