Hi Kenneth,
I am sorry to hear you have problems with your business card CDs. Can you please let me know if you experienced any problems with discs when using them on a different computer?
Kind Regards,
[edited]

After trying the CD Buisniss Cards on another computer the problem still exists.

It goes through the process of writing the disc then when checked there is nothing on them but are then unable to re-write anything on to them.

Regards, Kenneth

Hi Kenneth,
What is the size of the file you are trying to burn? Does this same situation occur when you copy this same data to standard 12 cm discs?
Kind Regards,
[edited]

Yes, it works on all other discs. The total file size is 36.0MB so there is at least 10MB left over.

I can only assume that these discs are faulty & short of trying to burn every last one of them which I do not have the time to do, I see no other option than replag them.

What is the process for replacing these? As I need them urgently.

Kenneth

HI Kenneth,
Please fill in an RMA request form that will follow this post shortly and I willl authorise return for you.
Kind Regards,
[edited]

RMA REQ SENT

Hi Kenneth

Sorry to jump in. BUt for sure the discs are not faulty. It's most likely a compatability problem. What speed are you burnign at? Did you try to reduce the burn speed? Have you downloaded new firmware for your drive? These factors are most likely the cause of your problem :)

Kind regards

[edited]

I'm burning at x4 speed standard when no speed is given. & no i have not added new firmware & even if i did it would not effect only those discs but all burning on my computer.

kenneth

HI Kenneth,
I have just sent you the authorisation. Please send the discs back for credit.
Kind Regards,
[edited]