Purchased item unopened in its original delivery box. Wish to purchase 4 Canon Poweshot cameras and 1 or 2 CanoScan Lide25 scanner. These products are on your website
hi Willie,
We will happily issue you with a refund for your duplicator. Please note that this type of return is a subject to 5% restocking fee if the box remains unopened and there are no damaging on the unit isself. Any damaging to the unit/ packaging will be a subjedt to further refund reductions. Please fill in returns form that will follow shortly this post and I will issue you with RMA number.
Please go to www.cd-writer.com to make purchase of the mentioned products.
Kind Regards,
Tom
Tom Bartoszcze - 2008-10-14 16:41:12
RMA form sent
Tom Bartoszcze - 2008-10-14 16:58:15
authorisation sent
Tom Bartoszcze - 2008-10-14 17:03:38
hi - just to confirm out telephone conversation - your return is a subject to a credit not refund as previously mentioned. Your credit RMA is S3101-011-2-1929
Kind Regards
Tom
Jen Holden - 2008-10-24 17:45:01
Hi
Just confirming this ticket is now closed since we have shipped your goods out today.
Kind regards,
Jen Holden
Customer - 2008-10-27 10:40:32
Many thanks. Exchange items received today, Mon 27th Oct 2008.