Hi Andrew,

I believe your problem maybe related to this

http://server.iad.liveperson.net/hc/s-77406906/cmd/kbresource/kb-2146057276550494628/view_question!PAGETYPE?sq=power%2bbutton%2bflashing&sf=101113&sg=2&st=743209&documentid=10059&action=view

Please copy and paste the link.

[edited]

I have followed instruction and I am wits end.
The Bravo 2 is ok with printing alone
It does not work with duplicating DVD and the error came up with Terminated with Errors
It cannot do any dual work
I have an order to meet on Wednesday and I am worried
Please help

Andrew are you using a MAC or PC? You maybe required to update the Duplicating software as well.

http://www.primera.com/software_upgrade.html

You might also want to look at checking the master discs as well. Just duplicate something completely different and see what happens. Lowering the burn speed also helps with the duplication process.

[edited]

I am using PC - Also I cannot access to upgrade since i need username and password?
I reduced the speed but still come up with Terminated with errors

http://www.primera.com/software_upgrade.html

To download PrimoDVD click on the link for "Primo DVD 2.1 and Archive Files"

You will be prompted for a username and password.

Username: [edited]
Password: [edited]

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