Hi,
Can you please confirm if the printer you have is a Microboards PrintFactory 2?
Unfortunately it sounds like the printer may have a faulty mainboard that could just need replacing. We would have to examine the unit to fully identify the fault.
If you would like to send the printer to us for examination, there is a £75 + VAT diagnostics fee. Once the machine has been looked at you will be sent a quote for the cost of repairs. if you decide to go ahead the diagnostics fee is removed from your bill and you only pay for the cost of labour and any necessary parts.
Let me know how you'd like to proceed.
Kind Regards,

David