Hi Gregory - I have authorised the return of your printer. Please ensure it is packed away in its original packaging.
Kind Regards, [edited]

Hi Greg
Please can you confirm if you have sent the unit back yet - as we are closing on friday so would need to receive it by then at the latest in order to send it to our engineer for repair.
Please advise at your earliest opportunity, thanks.
Kind regards,[edited]

Hi Greg
We've just received your unit back (5pm), so are sending it to the engineer for repair. He will get it sent back to you at the [edited]address once it's repaired.
Kind regards,
[edited]

Hi there,

Can we confirm return for the printer on 7/01/08 as we are away from the office until then. Hope thats ok

Thanks

Gregory

Hi Gregory
I have requested that the engineer holds off on shipping it back until after the 7th of Jan.
Merry Xmas!
Kind regards,[edited]

Hello,

please can you update me on status of this repair and how soon the repaired printer can be returned to us as we need it urgently.

please can you also reply to [edited] or call me direct on [edited]as Greg is out of the office this week.

thanks

rob

Hi Greg/Rob
Just confirming that your unit has been repaired and sent out for delivery to you tomorrow.
Please note this ticket will now be closed, if you need anything else please open a new ticket or email [edited].
Kind regards,
[edited]