Hi, my Primera Bravo 2 publisher is indicating that it has a problem with reading the ink cartridges. I have tried a brand new set and the light is still flashing. I am using it with a Mac Pro running osx 10.4.11 I have never had this problem before whilst using the publisher over the last year. I don\'t have the original invoice but the serial number is: [edited]
Regards,
Kris
Dear Kris - we can take this unit in for evaluation for £50 plus vat - should you wish to proceed with repair the final figure will be less this £50. Kind regards. [edited]
Customer - 2008-02-13 10:05:34
Hi Nick,
I would like to have it looked at. Where do I need to bring it to?
Regards,
Kris
Customer - 2008-02-19 08:56:27
Hi Nick,
My email has been down for a few days so I don't know if you tried to contact me. Please let me know how to proceed with getting this printer into repair.
Regards,
Kris
Customer - 2008-02-27 08:31:14
Hi Nick,
I haven't received any correspondence since I put the bravo 2 in. Just wondering if there have been any developments.
regards,
Kris
David - 2008-03-03 15:36:01
Hi Kris, I've send you an E-mail quote for the cost of repair to your unit.
Let me know how you'd like to pay and I can get the unit out to you ASAP.
Kind Regards,
[edited]
Jen Holden - 2008-03-10 18:13:04
Hi Kris
Just confirming that this ticket will now be closed, since the unit has been repaired, paid for and collected.
Kind regards,
[edited]
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