print factory 2 faulty. usb board faulty as it throws disc out without printing. serial number [edited]
we purchased at your premises last year September. I will sentd board to you.
hi,
i will send you an RMA request now. Please follow the link and complete the requested details. I can then issue you with an RMA number and authorise the item for return.
Kind Regards, [edited]
David - 2008-04-02 16:45:36
RMA REQ SENT
David - 2008-04-03 10:08:56
Hi Zaere,
I have checked our stock and it seems I don't have a new component I can swap out with you for your PF2. I can try and get hold of one, but I think the best option here would be to handle your return directly with Microboards. This should ensure you're not waiting too long for your replacement component.
If you follow this link: http://www.microboards.co.uk/rmar.asp and complete the form, Microboards will contact you and you can send the item directly to them. Sorry for any inconvenience.
Kind Regards, [edited]