MF Digital Director Problem

	MF Digital Director Problem Hi, We have have an MF Digital Director that we brought from yourselves in 2006. The drives have recently failed and therefore we have had to change them. However since then the arm drops the discs in the wrong place. We were told by MF Digital that it would work fine. Would it be possible to get a quote for an engineer to come out and look at the machine ? Kind Regards, Rating:48% (1144 Votes) vote: + -
	Nic - 2008-06-02 14:02:48 Hi Jason - please advise where you are located? Kind regards.
	Customer - 2008-06-02 14:24:06 We are located in [edited]) Thanks
	Nic - 2008-06-02 16:20:53 Hi Jason - please advise what drives you have used. It is likely that we can get remote access and do alignment routine for you. Kind regards.
	Customer - 2008-06-02 16:31:06 Hi, We have used DVR-111's (Pioneer) and we updated the software from the MF Digital site. Thanks
	Nic - 2008-06-02 18:12:31 OK pls contact MF with the serial number and model and they will be able to log in to your unit. Get back if you have further problems.

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