Hi Steven,
Please complete the following RMA Reqest form. I will then authorise the unit for return.
It will be quickly examined, then your refund processed.
Kind Regards,
David

RMA REQ SENT

AUTHORISATION SENT

Hi Steven
We have your printer here - thanks. Please call through with your card details so we can process the refund back onto your card - thanks.
Kind regards,
Jen Holden

Hi Steven
Sorry for the delay - our server had a problem and I was not able to update you.
I did however process the refund back onto your card - and will get the receipt posted out to you.
Please note this ticket will now be closed - thanks.
Kind regards,
Jen Holden