Hi Martin,
Which inks are you wanting to return?
Kind Regards,
David

Sorry martin, I found your order. I see they are for the bravo 2.
Have you tried cleaning the cartridges, as per Primeras instructions:
http://server.iad.liveperson.net/hc/s-77406906/cmd/kbresource/kb-3792764742290336862/view_question!PAGETYPE?sq=cleaning%2binks&sp=5&sf=101113&sg=0&st=892514&documentid=10063&action=view

Kind Regards,
David

Hi David

We have been through this on the telephone, we have tried cleaning etc. only after checking that we discovered they do not have blue ink in them. We could try another cartridge in the machine, but I do not want to keep opening sealed cartridges. I'd like to get this sorted soon as we need to print some discs.

Thanks

Martin

Hi Martin,
Just to confirm you left 6 cartridges with me for testing and replacement.
We've got our test machine on the bench so I'll get through them all as quickly as possible.

Kind Regards,
David

Hi Martin
Just confirming the inks were all faulty (as you know!) - so we have sent out 6 replacements for delivery to you on monday.
Please note this ticket will now be closed, thanks.
Kind regards,
Jen Holden