Hi , We have not got the RMA email yet. Please advise, many thanks.

Hongjun - we are getting a mail error when trying to send you the E-mail RMA.
Is the address you provided correct? [edited]

AUTHORISATION SENT

Hi there
Just letting you know we sent a replacement ink out with your order today [edited]
So this ticket will now be closed - thanks.
Kind regards,
[edited]