Please can you complete a RMA Form which will follow this email. [edited]

Fault Confirmed, although drive present in my computer, unit will not burn to CD-R or CD-RW. Also unable to read some discs.

Will you be sending a replacement?

Hi Chris
We have sent a new drive back to you today (in your returned box).
Please note this ticket will now be closed - if you need anything else please open a new ticket or email [edited].
Kind regards
[edited]