I have a 3 tower duplicator but the bottom drive no longer reads/burns Audio CDs though it still does DVD. I have used live support and they suggest removing offending drive for return.
Chris pls advise when you purchased this unit. Was it prev doing CDs ok? kind regards, [edited]
Customer - 2008-02-13 10:51:59
Hi, purchase date was around 07/09/2006
INV No [edited] Yes the drive worked fine to start with.
David - 2008-02-13 11:47:54
Hi Chris,
If you have already removed the drive, can you please let me know the Make, Model number and Manufacturers date (which should be written on the top of the drives).
I will check to see if we have a replacement drive of the same model, and let you know the cost.
Kind Regards,
[edited]
Customer - 2008-02-26 14:33:27
Sorry for the delay! Hope this is what you neeed:
Pioneer P10-DVR-111
MFD. JULY 2006
Ser No. [edited]
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