Hello,
Can you please let me know how many labels you have printed with your orange design?
Kind Regards,
[edited]

I believe the person that does the printing of the labels has only done one proof before continueing with the full print run

Please fill in an RMA for that will follow this post shortly and I will authorise return for you. Please note replacement will be issued once fault has been confirmed.
Kind Regards,
[edited]

RMA REQ SENT

Antorisation sent

Hi Keith
Thanks - we got your ink back and so have posted out a replacement one today.
Please note this ticket will now be closed, thanks.
Kind regards,
[edited]