Hi Andy,
As far as I can see you've purchased MPO and Taiyo Yuden discs on the above mentioned invoice. Can you please let me know which of them causing the problems? This is very odd situation - would it be possible for you to send us sample of the peeling discs?
Thank you in advance,
Tom
Customer - 2008-10-23 15:52:12
Hi Tom
I am sending you a handful of discs today
Thanks
Tom Bartoszcze - 2008-10-27 11:43:14
Hi Andy,
Thanks for the discs. Can you please let me know if you have only opened one pack? If not can you please open the second pack from a different box and try the disc from it?
Thanks in advance
Tom
Customer - 2008-10-28 12:43:58
Hi Tom. I have just done that. They are even worse, large tears at the inner and outer edges. I have tried 1 file on a Taiyo Yuden DVD that you supplied and all is great. Do I need to send you these examples too or can we just move this on and replace them?
Jen Holden - 2008-10-28 13:49:06
Hi Andy
I think the only thing for it is to get the whole batch back - do you have a courier you can send them back with? If it's easier to discuss over the phone please give us a call on 0208 293 0777 - it's Jen here now (I've spoken to you quite a few times over the years!!).
Kind regards,
Jen Holden