Hi, i have a faulty Bravo copier, the robotics do not move. I spoke with David and he told me to upgrade the drivers and the firmaware.
I tried to do so but without any success.
Hi Elias, were you unsuccessful in updating the drivers/firmware, or did they update ok but still not solve the problem?
regards, Nye
Customer - 2008-06-02 14:30:33
Hi Nye,
Both were unsuccesfull, the pc could only find the dvd writters in the device manager but could not find the robot.
Regards,,
Elias
David - 2008-06-02 18:06:00
Hi Elias,
Are you using the Bravo Pro with the latest version of PTPublisher? What version do you have on your machine at the moment?
Does the computer give you a specific error message at all? as it may help diagnose the problem.
Kind Regards,
[edited]