I purchased 600 StorDigital CDs (order number 3548), but with using them only about 1 in 4/5 actually burns & prints. It is not the machine at fault as old TDK discs (also bought from you before you stopped supplying them) work absolutely fine. I have used almost 200 discs to get about 50/ 55 finished products. I still need another 20 to burn, but I do not want to the rest of the discs.
James - pls advise what hardware you have... it may require a firmware update. We have not had other report of failure. Kind regards.
Customer - 2007-10-02 11:38:50
I use the Microboards DX-1.
I was advised by one of your colleagues earlier that a similar problem regarding these discs had been received previously.
Customer - 2007-10-08 12:44:04
Further to the RMA request to send back goods, I cannot do this. We had a sudden need for more discs than I previously thought so I have had to use the ones I had as much as possible. The failure rate is still high, but it seems that different packs of 100 work better/ worse than others. I have therefore used the discs and will nto be sending any back.
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