Hi Martha
Sorry to hear you had some damages to your order - 150 out of 400 is an extremely high number.
Please can you take some photos of the boxes - and email them to jen@cd-writer.com. Also did the parcels show any indication of damage from the outside, and if so did you sign for the delivery as damaged?
Kind regards,
Jen Holden
Jen Holden - 2008-07-16 20:12:07
Hi Martha
I have now refunded your card £19.82 for the value of the broken cases.
Please note if you order from us again - no damages will be refunded unless you sign for the delivery as damaged with the courier, and you take photos of any damage incurred.
Please note this means you will have to open and inspect all parcels prior to signing for the goods.
This ticket will now be closed.
Kind regards
Jen Holden