I have 2 StorDIgital 1-3 DVD Duplicators, both aren't recognising the original CD/DVD nor some of the drives. they are curretnyl out of warranty and wondering how much you charge for support?
Dear Nathan - this ticket really shld be at www.stordigital.com/support for Duplicator Repair. But I can deal with it here. We would charge you ?50 per unit to review and provide estimate - then if you decide to go ahead we will deduct the ?50 from total cost. Cost will likely be no more than ?150 per unit. Based on having to replace parts as required. IT MAY BE MUCH LESS. Kind regards.
Customer - 2006-06-09 11:42:48
Hi,
Can you let me know the address to which i send my replicators for investigation please? Also, what method of transport i shoul duse please?
Nathan
Customer - 2006-06-22 09:33:38
Thanks for your continued support on this, can you help me out by supplying the delivery information for me to send this to you to investigate please?
Regards,
Nathan
Nic - 2006-06-28 12:29:03
Dear Nathan - it is likely that the price for fixing the units will NOT exceed ?150 per unit. Kind regards. It may be drive or controller failure. We can take a look an let you know.
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