I bought two Signature Z1 printers just over a week ago. Both have worked fine for a week, but now both have failed in a similar bizarre way. The power lights on the printers are not coming on, yet there is power lights on the power supplies are working (although one is ver faint). Is this a problem you have seen before? I would ask for replacements, but am concerned that this may ahppen again!
Hi John, this is not a usual problem encountered with these units. Can you check the USB on the your computer system to see that nothing has come loose on it. Also to try the Signature Z1 on a completely different system. [edited]
Customer - 2007-12-13 08:11:24
Unfortunately it makes no difference whatever machine they are connected to. The basic problem is that the light on the power supply is showing green, but the printers themselves will no longer turn on in the way the did originally - no power lights, no sign of life! Yet originally they worked perfectly.
Nic - 2008-01-15 14:37:07
John, It sounds like the USB connection or cable. It needs USB connected and power on to light up. Please try alternative USB cables. Kind regards.
Aneurin - 2008-04-24 14:04:32
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