I would like to exchange the philips SNK5600 wireless router for an ADSL router please. I currently have a modem with talk talk which only has a USB connector and not an ethernet connector. I hope you can help me with this.
Kind regards
Maxine
Please can you complete an RMA form which will follow this email [edited]
Customer - 2007-10-02 11:49:48
I have sent back the Philips router. could you please inform me of what will happen now? Do I get a refund or are you sending me the Philips modem router instead.
Kind regards
Maxine
Jen Holden - 2007-10-02 17:59:08
Hi Maxine
Your returned item is still in the returns process. However assuming it is in original condition etc we will issue a refund back onto your card.
So if there's another product you wish to purchase instead please place a new order for that and it will be treated as a separate order.
Please also confirm you have returned all parts of this unit and didn't actually take it out of it's packaging? Thanks.
Kind regards,
[edited]
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