We are experiencing problems with our CD/DVD burner - PRIMERA BRAVO SE AUTO PRINTERS (Serial No: [edited]; Invoice number [edited]).
It stopped in the middle of printing and then in starting smelling of burning plastic.
Is there a phone # that I can use to contact someone regarding this? It's quite urgent, so please respond ASAP.
Nic - 2008-01-22 14:28:08
[edited]. thanks.
David - 2008-01-22 14:29:14
Hi Joanna, I will authorise your unit for return.
Please fill in the RMA form that follows.
You may contact a member of technical support by calling [edited].
Kind Regards,
[edited]
David - 2008-01-22 14:55:58
Hi Joanna - I'll authorise the return for you now.
Kind Regards, [edited]
Jen Holden - 2008-01-25 18:36:08
Hi Joanna
Just letting you know your SE unit has been repaired and should be with you on monday.
Please note this ticket will now be closed, if you need anything else please open a new ticket or email [edited].
Kind regards,
[edited]
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