The cd printer that I brought from you has stopped working, it will not power up. The power adaptor is working as the small green light lights up but the printer will not power up.
Order number SH53TE-6000-5524
HI Steven,
The printer is still under warranty. Please fill in the paperwork that will follow this post shortly and I will authorise return for you.
Kind Regards
Tom
Nic - 2009-01-15 17:01:37
Steven... the unit does not work unless it is connected also via the USB. Did you try an alternative cable.. Just a thought. Or alternative USB port. Thanks, Nic.
David - 2009-02-04 13:11:04
Hi Steven,
I currently have your printer on the bench testing, but the unit appears to be operating just fine. I plugged it in, and have so far successfully printed 5 discs.
I will put a few more though just to be safe, but so far it appears the unit is working fine.
Can you please confirm your delivery address for when we send the unit back to you.
Kind Regards,
Dave