Hi Tony, sorry to hear about your faulty cartridge. I will need to know a bit more about the fault before I can take this any futher.

Regards

After replacing cartridge and allowing a couple of cds to print the colours were yellows (on greens)

OK, and when you replace the cartridge with one of the others you purchased everything seems to be fine?

hi Tony, i'm just checking through the support records and i was wondering if this problem has been resolved? if not please don't hesitate to contact us.