Hi Scott, sorry to hear your having problems with your product. Do you have your original order number you were given when you bought from us?
Also, what actually happens when you load the cartridge? i.e. loading error, software notification stating wrong cartridge etc etc....
Thank you for getting in contact with us. As soon as you respond, we'll try and get your query dealt with asap.
Reagrds
Kevin
Aneurin - 2008-04-24 17:40:03
i'm just checking through the support records and i was wondering if this problem has been resolved? if not please don't hesitate to contact us.