I have chosen replacements via your site and put them in basket, do I proceed with Check out?
David - 2008-10-03 14:47:44
Hello sir,
if you have ordered the wrong items we will need to treat that as a seperate process. So the best solution would be to put the order through our website for the discs you require and treat it as a seperate transaction.
Once we receive the wrongly ordered goods back, we will issue you with a refund.
Kind Regards,
David
Customer - 2008-10-03 15:33:46
I have chosen replacements via your site and put them in basket, do I proceed with Check out?
Tom Bartoszcze - 2008-10-03 16:53:26
Hello sir, we will happily issue full refund for unopened discs and 70% refund on the open pack (al long as the disc from the opened pack are in good condition). Please fill in RMA request form (it will be sent to you separately shortly) and I will issue you with RMA number.
Kind Regards
Tom